Your work makes the world go ‘round. Be seen. Build trust. Broaden the impact in your community.

Once your payment is submitted, you’ll receive an email with a link to your setup portal within 24 hours titled “UXPACT Guided Form”, where you’ll find guided fields for each section of your website. You’re welcome to make as many changes as needed. We’ll deliver your completed site within 30 days of your final submitted update—and often sooner the smaller the final update(s).

The simplest answer is: choose the template that aligns with how your business operates today. Each tier is clearly designed for distinct needs:

Tier 1 — The Standard
Best for the one-person professional who needs credibility online, wants a place to send people for information, and accepts inquiries rather than automated bookings. Example: copywriter, grant consultant, baker who takes custom orders, tutor, or anyone just needing a “Yes, here’s my website.”

Tier 2 — The Studio
Ideal for service-based businesses scheduling appointments, classes, or sessions—and requiring an actual booking flow. Think: interior designers, swim instructors, dance studios, electricians, pest control, photographers, or anyone who needs real-time scheduling, confirmations, and payments.

Tier 3 — The Store
Perfect for businesses selling products or inventory with individual listings, a cart, and checkout. Clothing, baked goods, merch, candles, supplements, digital downloads—if someone needs to “add to cart,” this is your tier.

That said, business models aren’t always neat and tidy.
Sometimes a large restaurant only needs a menu and a reservation link.
Sometimes a previously solo childcare provider turns into a full-service center and needs scheduling pages and multiple offerings.

In those cases, simply choose the website tier that most closely aligns with how customers interact with you:

➡ Do they inquire first? → Tier 1
➡ Do they schedule an appointment or book a service? → Tier 2
➡ Do they purchase specific items online? → Tier 3

Still unsure? We’re happy to guide you—just ask.

Not at all! Our guided form allows you to submit whatever content you have—whether it's rough ideas or finalized copy. We’ll meet you where you are and help shape it into a polished final product.

Images of your establishment are always welcome! The quality of your photos makes a huge difference in creating an elevated online presence. We highly recommend investing in a professional photoshoot to capture the true character of your space.

Don’t underestimate the beauty of a seemingly un-beautiful place—whether it’s an auto-body shop, a laundromat, or any other everyday business. A skilled photographer can highlight timeless details in a way that feels fresh and modern. Think: the sheen of an oil can, the lineup of tools hooked onto the wall, a vintage sign hanging proudly, soap and suds glistening on a freshly washed car, the satisfying order of washing machines and dryers, or the simple nostalgia of a coin machine. These details, when captured artfully, create an authentic, visually striking story that resonates with today’s market.

Photoshoots typically cost around $500 give or take, but the investment provides high-quality content you can use across your website, social media, and marketing materials for years to come.

If you have limited images, simply send what you have—we’ll supplement with curated visuals from trusted open-source image libraries to complete the look.

We offer a 93% refund if requested before you begin entering content into the Guided Form. (The remaining non-refundable 7% covers payment processing fees in both directions of the incoming and outgoing payments, and the initial setup of your account, intake form, and admin.)

Once you begin submitting information through the Guided Form, refunds are prorated based on the percentage of fields completed. For example, if 60% of the form fields have been submitted at least once, the maximum refund available would be 40%. We begin backend work as each field is submitted, which is why refunds adjust accordingly.

Please note: Refunds only apply to the package price and not to any monthly or yearly hosting payments as those are submitted through a third party and are non-refundable. However you will still get access to that live-hosted website account and can build it out yourself should you choose.